Please find answers below to our most frequently asked questions. If you would like to know any further information, please do not hesitate to contact us, either by email at info@wuffitmix.com or by telephone on 01200 420222.

Springer Spaniel

Why should I change to WuffitMix?

WuffitMix has been in production for over 50 years and we have decades of nutritional knowledge and experience. We are a family run feed manufacturer based in Clitheroe, Lancashire and offer a professional yet personal service to all our customers, both old and new. We hope this, combined with premium products at an affordable price will encourage you to try our products. We're sure once you have, you will be here to stay!

I would like to speak to someone about WuffitMix, who do I contact?

We would love to hear from you, simply call us on 01200 420222 between 8am and 5pm Monday to Friday or 8.30am to 12.30pm on Saturdays. Alternatively, you can email us at info@wuffitmix.com

I'm interested in becoming a stockist, who can I speak to about this?

That's great, we are always looking for new stockists throughout the UK. Please call us on 01200 420222 between 8am and 5pm Monday to Friday, or 8.30am to 12.30pm on Saturdays. Alternatively, you can email us at info@wuffitmix.com to discuss further.

How does WuffitMix help dogs in need?

Since we rebranded WuffitMix in 2011, we have worked extremely hard to give back as much as we can to dogs in need, be that here in the UK or abroad. We have worked with UK based charities and also The Soi Dog Foundation in Thailand; most recently we have sent over 50 tonnes of WuffitMix to help Romanian Shelters and strays. WuffitMix are also proud patrons of the European Guide Dog Federation. For further information, please visit the EGDF on this website. We are proud to offer the WuffitMix Rescue Scheme which gives all UK based rescues heavily discounted prices on all products. For more information please call us on 01200 420222.

Does WuffitMix offer a breeder scheme?

YES! We offer a superb Breeder Scheme for responsible breeders throughout the UK. This has proved immensely popular since it's launch in 2012. Features include:

  • Exclusive discounts across the whole WuffitMix range
  • FREE puppy packs for each litter containing 2.5kg of Headstart for each puppy
  • Unlimited advice and support
  • Exclusive offers and promotions
Please contact us to find out more.

What does hypoallergenic mean?

The term 'hypoallergenic' refers to ingredients and/or recipes which are less likely or have a decreased tendency to cause or provoke an allergic reaction. The more common allergens are believed to be ingredients such as wheat, wheat gluten, dairy products, beef, pork, eggs and soya. Although some ingredients are believed to be more likely to cause an allergic reaction, most, if not all, ingredients have the potential to cause an allergic reaction, if a particular dog is susceptible to that allergen. Therefore, when stating a food is 'hypoallergenic' it is always necessary to state the reasons why e.g. hypoallergenic - formulated without wheat or wheat gluten.

What are Glucosamine, MSM and Chondroitin Sulphate?

Glucosamine is found in connective tissue such as cartilage. Its function is to protect joints from damage by free radicals as well as stimulating the production of Chondroitin. Chondroitin is produced in the body from Glucosamine. As well as stimulating cells to produce more Collagen and Proteoglycan, it also inhibits destructive enzymes known to cause Osteoarthritis.

MSM donates Sulphur to connective tissues and is involved in hair, nail, skin and nerve structures.

What are essential fatty acids?

Linoleic (an Omega 6 fatty acid found in sources such as soya oil, sunflower oil and animal fats e.g. chicken oil and lamb fat) and Linoleic acids (an Omega 3 source found in sources such as linseed) are essential fatty acids, as the animal cannot synthesise these themselves. Both Linoleic and Linoleic acid are considered essential in the cat and dog.

Although fats can contain fatty acids, they can be present in varying quantities. For example, beef fat will have a very low percentage of fatty acids, whereas sunflower oil and fish oil will have much larger percentages. Marine oils are good sources of other Omega 3 fatty acids - found in fish oilds and algae - such as DHA (Docosaphexaenoic acid) and EPA (Eicosapentaenoic acid).

Omega 3 fatty acids are thought to have beneficial effects which include reduced heart and circulatory disease, moderation of allergic responses and inflammation and participation in the mechanisms involved in the prevention of cancer.

Omega 6 fatty acids are metabolised into hormone-like eicosanoids (e.g. prostaglandin E-PGE) which promote swelling and inflammation. Therefore, working synergistically, the Omega 3 & 6 oils are thought to reduce any inflammatory conditions.

Fatty acids have long been incorporated into the diets of dogs and cats to help improve a dull, dry coat. However, more recently, it has been found that fatty acids play a important role in other areas of skin and coat health such as allergies, control of inflammation, joint health and the function of other organs.

What are the benefits and functions of the ingredients in WuffitMix?

  • Chicken - A highly digestible protein source
  • Fish Meal - A highly digestible protein source
  • Dried Egg - A good source of essential amino acids and a highly digestible source of protein
  • White Rice - A gluten-free carbohydrate. Energy-dense and highly digestible
  • Maize - Carbohydrate source
  • Barley - Carbohydrate source
  • Oats - Contains soluble and insoluble fibre to help promote gut health. Sustainable energy source
  • Beet Pulp - An excellent source of soluble and insoluble fibre to aid intestinal motility
  • Linseeds - Contains essential fatty acids (primarily Omega 3)
  • Chicken Oil - Contains essential fatty acids (primarily Omega 6)
  • Salmon Oil - Contains essential fatty acids (primarily Omega 3)
  • Brewers Yeast - A source of B Vitamins
  • Monosodium Phosphate - A mineral used as a source of Phosphorus
  • Dicalcium Phosphate - A mineral used as a source of Calcium and Phosphorus
  • Glucosamine, MSM and Chondroitin Sulphate - To help promote healthy joints. Also believed to help reduce pain and inflammation of the joints
  • Yucca extract - Believed to help aid the reduction of stool odour
  • Cranberry - Can help support a healthy urinary tract
  • Potato / Sweet Potato - A highly digestible source of carbohydrate
  • MOS & FOS - Mannanoligosaccharides (MOS) and Fructooligosaccharides (FOS) are prebiotics to help support a healthy digestive system

Do I need to add anything to WuffitMix?

No, all products in the Wuffitmix range are complete diets, specially formulated to incorporate all the vitamins, minerals and nutrients your dog requires. Water can be added to soften the biscuits depending on your dogs taste.

When will I receive my order?

If you place your order before 2pm (Monday - Friday) you will receive your order on the next working day. Saturday deliveries are available, but please call us on 01200 420222 to arrange & pay for this service. Orders placed over the weekend will be despatched on Monday for delivery on Tuesday.

How will I know when to expect my delivery?

We will send you an email once your order has been despatched. In addition to this, you will receive a text message on the morning of delivery to notify you of your 1 HOUR delivery window. Please remember if you wish to benefit from the text messaging service you will need to add your mobile number when creating an account.

How much is delivery?

We currently operate using a weight based delivery service through DPD. Any order - which can be made up of mixed bag sizes and / or mixed products - up to the weight of 30kg is £5.99. Any order over 30kg will cost two delivery charges and so on. For full pallet, or half pallet orders, please call us or email info@wuffitmix.com for a delivery quote. We use HMT & Palletline for our pallet orders, who offer a postcode based service.

Do you ship internationally?

YES! From one parcel to a full pallet, we are proud to ship WuffitMix internationally. If you live outside of the UK and wish to purchase WuffitMix, please email info@wuffitmix.com with your location and postal code for a delivery quote.